Refund policy
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items:
Products are non returnable/resellable. See Damages and issues.
Exchanges:
Defective products will be replaced immediately upon receipt of returned product.
European Union 14 day cooling off period: Not Applicable.
We do not ship to the EU.
Refunds: Products are non-refundable. Defective products will be replaced immediately upon receipt of returned product.
Feel Good Pets llc,
8984 Darrow Road, Ste 2 #211
Twinsburg OH 44087, United States.